Before Requesting an Adjustment
Wash your Shirt to Account for Shrinkage
We often encourage customers to wash or launder their shirt one or two times, as the shrinkage may result in a better fit. We will accept returned shirts so long as they are washed no more than two times or show signs of wear.
Evaluate all aspects of your Shirt
Before you send us your shirt back for an adjustment, please consider the rest of the fit. We want to avoid adjusting one part of the shirt only to discover another issue thereafter.
If You're In Between Sizes, Always Round Up
Looser garments are generally preferred over tighter. If you're unsure or stuck between a size, always round up.
Send us Photos
We pride ourselves on our customer service. Our experienced team will guide you on how to perfect your fit, simply email your photos to customercare@milkshirts.com. For all photos, please wear the shirt as you would intend to (i.e. with or without a tie, tucked in or tucked out etc.) Feel free to send us additional photos but please include the three photos described below.
Please send us three (3) photos;
Photo 1
Face the camera, arms at your sides, look directly ahead of you.
Photo 2
Same as Photo 1, taken from a side-angle.
Photo 3
Same as Photo 1, taken from the back.
How to Request your Adjustment
Step 1: Email Us
Simply email us at customercare@milkshirts.com with your order number.